Rooms are available for check-in after 3 PM and should be vacated by 10 AM of departure day.
(Please let us know by phone you expect to arrive after 6 PM.)

We are a no-smoking hotel.
Pets are not permitted unfortunately.

For short stays of up to three nights, we are unable to guarantee a specific room category. As a consequence, prices may vary slightly.

In order to guarantee your booking, we ask you to make a deposit of €300 for each room/apartment you have booked by means of bank transfer to our account No. 2551, Branch No. 38113 at Raiffeisen Bank Schladming. (Transfers from abroad: IBAN: AT56 3811 3000 0900 2551, BIC: RZSTAT2G113)
The seat of jurisdiction is Schladming/Austria.

Unless otherwise stipulated, bookings are handled in accordance with Austrian Hotel Booking Conditions.

We accept cash, Visa, MasterCard and Maestro. Bank transfers in advance are also possible!
Payment for weekly packages can only be made on-site in CASH or by means of advance bank transfer - No credit cards are accepted for package offers!

If your holiday is canceled more than 8 weeks prior to arrival, your deposit will be returned minus a processing fee of € 30. 8 weeks or less prior to arrival and we will be obliged to retain your deposit in full. If your holiday is canceled within the final 30 days prior to arrival, we will charge you for the full cost of your stay minus €18 per person and day for meals. This also applies to delayed arrival or premature departure.

And if something crops up?
We strongly recommend purchasing travel and hotel cancellation insurance!

Here you can calculate your premium and book online!